Bagsahead was a start-up with huge ambitions; to launch a worldwide door-to-door, bagless travel service. With over 28 million people losing their luggage each year, there was certainly a gap in the market for a service that could end luggage woes for holiday-makers. We’ve all been there, watching the carousel, worrying that our luggage will fail to appear!
At PLOTT, we are keen travellers ourselves, so we could instantly see the benefit of this service, particularly for skiers, bikers, golfers and families. But a completely new concept can be a challenge to communicate to the wider industry. The ambitious company needed a brand identity and digital presence that would deliver instant cut-through. After winning a competitive 4-way pitch, it was our job to launch the brand and provide ongoing support for this unique service.
We’ve had a fantastic time working with the guys at PLOTT Creative this last few months. They have understood us, pushed us and inspired us from day one. We couldn’t be happier with the branding and site functionality we have ended up with and we know there’s more to come. We expect this to be the start of a beautiful journey. Ideally, we would like to keep them to ourselves but we have to recommend them to anyone who is looking for outstanding creativity, personality and first class design support.
We quickly realised that as well as developing their direct-to-consumer brand, we needed to create a robust affiliate message for travel agents so they could upsell this service to their customers. This route has proved very successful in spreading the message of bagless travel. Trust Pilot reviews alone prove it’s very popular among all those who use it, many of whom go on to tell their friends.
From corporate identity, tone of voice style, character development and animation, we have truly bought this exciting new luggage service to life. As well as bringing attitude and humour to the brand, we have developed a custom booking form widget, an easy-to-use interface and complex tracking management system that can work on all affiliate websites. We have to say, we’re still patting ourselves on the back for this little beauty. Plus it’s made carting our skis to the airport, a thing of the past!